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Still haven’t received my order...no one answers emails and yet you’ve taken my money!!
Notice: Due to the coronavirus, we're experiencing international delivery delays in all destinations due to flight cancellations. Therefore, the delivery time might be longer than expected. We apologize for the delay. Thanks for your understanding and support.
Total Delivery Time = Handling Time + Transit Time (+ any holidays)
Handling time: 3-5 Business Days. It is the time elapsed between when the customer places the order and when the seller hands the order over to the delivery service.
Transit time: 3-7 Business Days. It is the time between when the seller hands the order over to the carrier until its delivery to the customer’s address.
Shipping time is estimated and commences from the date of shipping, rather than the date of the order, and can take longer than expected date due to the invalid address, customs clearance procedures, or other causes.
Tracking
Tracking your order has always been so easy. Just follow these step-by-step guides to monitor your shipment.
- Go to My Orders.
- Select the item you want to track.
- Click the message below the item picture to see the estimated date of arrival, tracking number, and delivery status.
Or click this link: Track Your Order.
We truly believe that we offer some of the most innovative and inspirational products in the world, and we want to make sure we back it up with a risk-free ironclad 30-day guarantee.
If you don't have a positive experience for ANY reason, contact us and we will make sure that ALL your concerns are addressed and you leave 100% satisfied and smiling.
You can always contact us for any question at support@frissonhome.com.